Chris helps sellers communicate with Amazon to protect (and save) their business.
He spent several years evaluating seller account performance for Amazon’s merchant assessment teams. Now he uses those skills to help merchants work with Amazon.
Our Amazon account was suspended in part due to another seller sabotaging our account. Chris was instrumental in investigating the true cause of the suspension and navigating us through the channels of the suspension/appeal process. Not only was our account suspended, but we were ‘final worded’ by Amazon – a situation very hard to bounce back from. Chris was even able to overcome that and lead us to an eventual reinstatement. Chris was and continues to be essential to our business and livelihood.
” We all know how difficult it is to communicate with Amazon when your listings get blocked or your account gets suspended because of customer complaints or other. Well, there is hope with Chris McCabe. Let me start by saying that we were grateful to find Chris after 7 excruciating days of being suspended, along with several days of failed ‘Plan of Action’ attempts guided by a couple of so called “Amazon suspension consultants” that we had previously hired. BEWARE! The wrong person/company handling your Amazon suspension can do more damage than good.
Our lesson learned was to hire the right person from the start. We highly recommend Chris to help prevent your account from getting suspended and to help get your account reinstated, if suspended. He is the right person for the job.
Once we found Chris McCabe online (by chance at around midnight Googling for help with our matter), we knew he was going to be the right person for the job. Simply reading about his knowledge and inner works at Amazon, gave us hope that evening. The next morning (on a Friday) we requested a 1 hour consultation with Chris. This sealed the deal and confirmed our confidence in him to guide us forward and get our Amazon account reinstated. We asked Chris if he could rush the job, as we needed help yesterday. Since it was a weekend, it was tough on Chris and us, but we worked closely with Chris over that weekend to get what he needed and answer any questions. He took his time, and was very professional throughout the whole process, timing and delivery. He was always there to answer our questions and was very forthcoming with advice and knowledge that helped us through.
After what seemed an eternity previous to Chris, we were now feeling more and more confident. Come Monday we submitted Chris’s professional POA to Amazon and shortly after, we got our selling privileges reinstated. We were very happy to say the least. Chris’s methodical and detailed approach to helping us specifically address the problems with our account was paramount to drafting a proper POA and getting our account reinstated.
Chris will continue to be our go to man for consulting about Amazon policies, and to help with taking preventive measures to avoid suspension. Thank You Chris. ”
Eddie & Nadya, Amazon Sellers